Support

How can we help?

Chat with us: Finn, our helper bot, answers most questions right away, and a person from our team takes over whenever you need one. Members get priority.

My iPhone doesn't show up

Connect it with a cable, unlock it and tap Trust when it asks. Turn on Developer Mode in Settings → Privacy & Security on the iPhone (it restarts once). After the first time, it can also connect over the same Wi-Fi.

My Android phone doesn't show up

Turn on Developer options (tap Build number seven times in Settings → About phone), then turn on USB debugging, connect the cable and allow this Mac on the phone.

The iPhone build fails with a signing error

Open Settings → Accounts in Final Code and add your Apple ID in Xcode if asked. Doctor shows what's missing and can fix most signing problems in one click.

Unity builds don't start

Final Code needs Unity Hub and the Unity version your project uses, with the iOS and Android build modules. Doctor can install the missing modules for you. Close the project in the Unity Editor first, because Unity only lets one copy open a project at a time.

The app opens on the phone and closes straight away

Look in the Issues box: Final Code collects the crash report from the phone and shows where it happened. The phone log also shows the last messages before it closed.

How do I cancel?

Go to your account, press Manage billing and choose Cancel. You keep Final Code until the end of the period you've paid for.

I got a new Mac

Install Final Code on it and sign in. If you're already using 3 Macs, remove the old one on your account page first.